Forwarded on behalf of Ruth Miller - apologies for cross-posting

 

Cataloguers - please note that although this email is addressed to your manager, it includes a survey for you too.

 

 

Good morning library managers

 

 

Last year the National Library held a two-day forum where we were fortunate to be able to seek and receive your views about our services to you.

 

The continuing value of this annual survey is the year-on-year measurements of user opinions about  Te Puna services, so we are again hoping for a very wide response to the survey.

 

We would appreciate it if you could forward this message to all Te Puna practitioners/users within your organisation and ask them to respond to the appropriate questionnaire.  Your library is most welcome to return more than one response, for instance we would expect that we would get several managers to respond from a large library. We are equally happy for one person to return multiple surveys if their work straddles two (or more) areas of responsibility, e.g. cataloguing AND information/ reference. 

 

If you are a sole-charge manager, or a manager with very few staff, you may want to answer the questionnaire/s that deal with activities where you have most interaction with Te Puna.

 

We realise that responding to a survey takes time out of a busy day, but we’d really like to hear from you, since we use the results both to improve our service and to focus our outward communications around areas of your concern and interest.  We also provide individual feedback on particular areas of concern if the respondent makes his/her name available.

 

This year we ask:                                                                                               

 

·         If you are a library manager please go to:  http://www.surveymonkey.net//s/tepunamanagers2012

• If you use Te Puna as a cataloguer please go to: http://www.surveymonkey.net/s/tepunacataloguers2012

·         If you use Te Puna as a information/reference specialist please go to:  http://www.surveymonkey.net/s/tepunareference2012

·         If you use Te Puna as a interloan librarian please go to: http://www.surveymonkey.net/s/tepunainterloan2012

 

 

 

Please respond by close of business Monday 7 May   2012

 

 

 

Ruth Miller

Customer Support Consultant

National Library of New Zealand
The Department of Internal Affairs Te Tari Taiwhenua
Direct Dial: +64 4 474 3089

mobile 021 540 978

email: Ruth.Miller@dia.govt.nz