Technical Note - Tech Guide for PHD/Masters students


This page is intended to be a technical guide for Masters and PHD students



As a student of ECS you are entitled to a school computer account. There are a couple of other TechNotes that relate to your account. Your account is generally active for the period of your enrollment. see the following TechNote on what happens before you account expires

Registering your account, you need to register your account see this link to learn about registering and options for your username

Technical Support

Please submit all technical support requests to

Things to include in your request
Your Name
Your Room number
The computer name

A detailed description of your problem or request. "it doesn't work" is not detailed description, you can use the below guide

Provide a descriptive summary of the issue.

Steps to Reproduce:
In numbered format, detail the exact steps taken to produce the bug.

Expected Results:
Describe what you expected to happen when you executed the steps above.

Actual Results:
Explain what actually occurred when steps above were executed.

Describe circumstances where the problem occurs or does not occur, such as software versions and/or hardware configurations.

Provide additional information, such as references to related problems or workarounds